JOB #418702:14 AM
No heat — furnace won't start
ADDRESS 2400 S Lamar Blvd · 78745 ✓
URGENCY Emergency — no heat
WINDOW Today 08:00–10:00
Booked ✓
URGENCY Emergency — no heat
WINDOW Today 08:00–10:00
A custom, human-sounding AI agent for HVAC companies. It answers every call, handles the price questions, books real arrival windows into your schedule — and routes gas emergencies straight to your on-call. 24/7.
Set up in days. Keep your number.
Inbound · 02:14 · new caller
RILEY — Hello, hello! You've reached Lone Star Comfort. You're speaking with our AI assistant. How can I help you tonight?
CALLER — Our furnace just died and it's freezing in here. Can someone come out?
RILEY — I'm sorry — no heat on a night like this is miserable. Let's get someone to you. May I take your name?
CALLER — Ray Coleman.
RILEY — Thanks, Ray. And the address where the furnace is?
CALLER — 2400 South Lamar Boulevard, Austin — 78745.
check_service_area → ZIP 78745 · in area ✓
RILEY — You're in our service area. The earliest window is this morning — a technician can be with you between 8 and 10. Shall I lock that in?
CALLER — Yes, please.
book_appointment → 08:00–10:00 · address attached ✓
RILEY — Done — you're booked for between 8 and 10, and a confirmation text is on its way. Keep warm, Ray.
Inbound · 21:40
CALLER — Hi, um — I can smell gas near my furnace and I'm not sure what to do.
RILEY — This could be a gas leak, so your safety comes first. Please leave the building right now and take everyone with you. Don't switch anything on or off, use any phone inside, or light anything.
RILEY — Once you're safely outside, call your gas utility's emergency line or 911. I'm alerting our on-call team right now.
CALLER — Okay — we're heading out now.
transfer_to_human → on-call line, live
RILEY — Good. Stay outside. I'm connecting you with our on-call technician right now — stay on the line.
Call transferred — no booking taken. Safety first, always.
Inbound · 09:12
RILEY — Hello, hello! You've reached Lone Star Comfort. You're speaking with our AI assistant. How can I help?
CALLER — I'd like to book my spring AC tune-up. I'm on your Comfort Club plan.
RILEY — Perfect — Comfort Club tune-ups are covered by your plan, no charge for the visit. What's your name and the address?
CALLER — Maria Delgado, 1800 West Gate Boulevard, 78704.
check_service_area → 78704 ✓ · find_availability → this week
RILEY — I can offer Thursday between 1 and 3, or Friday between 9 and 11 — which suits you?
CALLER — Friday morning.
book_appointment → FRI 09:00–11:00 ✓
RILEY — You're set for Friday between 9 and 11, Maria — confirmation text incoming. Anything else?
Inbound · 14:03
CALLER — My AC isn't cooling. I'm at 112 Palm Drive in El Paso, 79936.
check_service_area → ZIP 79936 · out of area ✗
RILEY — I'm sorry — that address is just outside the area our technicians cover. I don't want to promise you a visit we can't make.
RILEY — I can take your details in case we're able to help or point you to someone who can — would that be useful?
CALLER — Sure, that's kind of you.
take_message → team notified. No false promises made.
Missed calls don't leave voicemails — they call the next company on Google.
The revenue riding on calls that currently go to voicemail — nights, weekends, and when your hands are full.
Conservative by design: your normal close rate, nothing counted for referrals or reviews.
While they sleep, the front office keeps working — and the morning board is already full.
Every call becomes a booked job — problem, address, urgency, window. Synced to Google Calendar and texted to your team today; ServiceTitan, Housecall Pro & Jobber in development. (Examples from our demo company.)
No software to install, nothing for your team to learn — tell us how your shop runs, forward your line, done.
ZIPs, fees, job types, windows — it can only say what you've approved.
After-hours, overflow, or everything. Keep your number.
Problem → address → area check → window. Emergencies go to your on-call, live.
Every call transcribed, every job on your calendar.
Purpose-built for HVAC calls — not a generic answering bot.
Problem, job-site address, urgency and a real arrival window — "between 8 and 10," never a fake-exact time.
Price shoppers, "let me think about it," reschedules — answered the way you would, with policies you approve.
Calls back web forms, Google LSA leads and missed calls in seconds — before the competition picks up.
Gas, CO, electrical and flood protocols — safety script first, then a live transfer to your on-call.
Every address ZIP-checked before booking. Out-of-area callers get an honest answer, not a wasted truck roll.
English, Spanish and 10+ more — switches mid-call without missing a beat.
Google Calendar sync today. ServiceTitan, Housecall Pro & Jobber integrations in development — tell us what you run.
Every call logged and transcribed, SMS confirmations with window + address — and it always discloses it's an AI.
When a caller says "I smell gas," booking stops. The agent runs the safety script — evacuate, call 911 — and connects your on-call technician live. Protocols are stress-tested by scripted robot callers before every release.
Yes — it introduces itself as an AI on every call, every time. Not a setting you can turn off.
It doesn't improvise. Emergencies get transferred live to your on-call; everything else becomes a proper message with an SMS alert to your team.
Safety script first — evacuate, call the gas line or 911 — before any appointment talk. Then it alerts your on-call tech.
Today it books into Google Calendar and texts your team every job. ServiceTitan, Housecall Pro and Jobber integrations are in development — tell us what you run and we'll prioritize it.
Tailored to your call volume and inbound/outbound needs — we'll quote it on the demo. No long contracts.
No — it takes the calls your team can't: nights, weekends, overflow. That's the natural place to start.
Your customers' information stays yours — never sold, never used to train public AI models. Every call is logged and transcribed for you, and we delete what you ask us to delete.
Book a 15-minute demo and we'll run your real scenarios — the 2 AM no-heat call, the price shopper, the gas smell. Then we tailor the agent to your shop: your ZIPs, your fees, your windows.
Set up in days. Keep your number. No long contracts.